Calovia — Support
Need help with Calovia? We're happy to help.
Contact
Email support@sakura5.app — a real person reads it, usually replying within a couple of days. Tell us your device model and OS version and we'll get to the bottom of it faster.
Common questions
- Restore a purchase: open the app's paywall and tap “Restore Purchases”.
- Manage a subscription: iPhone Settings → your name → Subscriptions.
- Bug or feedback: email us with your device model and iOS version.
Frequently asked questions
How does Calovia count calories from a photo?
Take a photo of your meal or pick one from your library. The AI recognizes what is on the plate and estimates calories, protein, carbs, fat, fiber and sugar in seconds — no barcode scanning or database searching.
How accurate are the estimates?
They are AI estimates meant for everyday awareness, not medical or clinical nutrition advice. Portion size and hidden ingredients can change the real numbers.
What happens to my meal photos?
A photo you choose is sent to the AI only to analyze that meal and is then discarded — not stored, sold or used for tracking. Your recent scans are kept in the app so you can look back.
Is Calovia free?
Calovia is free to download and your first 3 scans are free. After that, scanning is unlocked with an auto-renewable subscription — weekly, monthly or yearly, with a 3-day free trial on the yearly plan — billed through your Apple ID. The paywall shows the current price before you confirm.
Who makes Calovia?
Calovia is made by Sakura5, an independent app studio that builds focused, privacy-first apps for iPhone, iPad and Mac. Support: support@sakura5.app.