# CLO2 — Support

Canonical: https://sakura5.app/clo2/support  
Publisher: Sakura5 (https://sakura5.app) · support@sakura5.app

Need help with CLO2? We're happy to help.

## Contact

Email [support@sakura5.app](mailto:support@sakura5.app) — a real person reads it, usually replying within a couple of days. Tell us your device model and OS version and we'll get to the bottom of it faster.

## What CLO2 does

CLO2 is an iPhone app for Claude Code users. It pairs with a small free helper on your Mac or Linux computer and lets you manage Claude Code sessions from your phone: start or continue a session, send messages and photos, see live token limits, your computer's RAM and CPU temperature, keep secrets in an encrypted vault, and use several computers at once — over Wi-Fi, Tailscale, or an end-to-end encrypted relay.

## Getting started

- **Install the helper:** on your Mac or Linux computer run `curl -fsSL https://clo2.synthvale.com/install.sh | bash`. You need Claude Code installed and signed in on that computer.
- **Pair:** run `clo2 pair` and scan the QR code with the CLO2 app, or tap your computer in the app and type the 4-digit code into the dialog on the computer.
- **Try it first:** tap “Try the demo” on the first screen — no computer needed.

## Frequently asked

- **What needs Pro?** Sending messages and starting sessions on your computer. Pairing, browsing sessions and transcripts, the status line (token limits, RAM, CPU temperature) and the demo are free.
- **How much is Pro?** $9.99 per week, $19.99 per month, or $69.99 per year with a 3-day free trial.
- **How do I cancel?** Subscriptions are billed and managed by Apple: Settings → your name → Subscriptions → CLO2 → Cancel Subscription, at least 24 hours before the period ends. Refunds are requested from Apple at [reportaproblem.apple.com](https://reportaproblem.apple.com).
- **I paid but it's locked / new iPhone.** Open Settings → CLO2 Pro → Restore Purchases with the same Apple ID.
- **Does it work away from home?** Yes — directly on the same Wi-Fi, over Tailscale, or anywhere through the encrypted relay.
- **Remove a phone or the helper:** `clo2 devices` / `clo2 revoke NAME` on the computer; `clo2 uninstall` removes the helper (your data in ~/.clo2 stays until you delete it).

## Common questions

- **Restore a purchase:** open the app's paywall and tap “Restore Purchases”.
- **Manage a subscription:** iPhone Settings → your name → Subscriptions.
- **Bug or feedback:** email us with your device model and iOS version.

CLO2 will be on the App Store soon.