GooDream — Support
Need help with GooDream? We're happy to help.
Contact
Email support@sakura5.app — a real person reads it, usually replying within a couple of days. Tell us your device model and OS version and we'll get to the bottom of it faster.
Common questions
- Restore a purchase: open the app's paywall and tap “Restore Purchases”.
- Manage a subscription: iPhone Settings → your name → Subscriptions.
- Bug or feedback: email us with your device model and iOS version.
Frequently asked questions
Is GooDream safe for kids?
GooDream has no ads and no tracking. The stories are written to wind children down at bedtime, not wind them up.
What happens to the name and theme I enter?
They are sent to the AI only to write that story and are then discarded — not stored, sold or used for tracking.
Can I keep our favorite stories?
Yes. Stories you like can be kept in your family's story library to read again.
Is GooDream free?
It is free to download and try. Some features are unlocked with an optional auto-renewable subscription billed through your Apple ID, which you can cancel any time in Settings.
Who makes GooDream?
GooDream is made by Sakura5, an independent app studio that builds focused, privacy-first apps for iPhone, iPad and Mac. Support: support@sakura5.app.