HairLens — Support
Need help with HairLens? We're happy to help.
Contact
Email support@sakura5.app — a real person reads it, usually replying within a couple of days. Tell us your device model and OS version and we'll get to the bottom of it faster.
Common questions
- Restore a purchase: open the app's paywall and tap “Restore Purchases”.
- Manage a subscription: iPhone Settings → your name → Subscriptions.
- Bug or feedback: email us with your device model and iOS version.
Frequently asked questions
How does HairLens work?
Take a selfie or pick a photo from your library, then swap hairstyles and colors on it. HairLens also gives AI tips for your hair type and skin.
What happens to my photos?
Photos you choose are processed to create your try-on and advice, then discarded. They are not stored, sold or used for tracking.
How much does HairLens cost?
The app is free to download. HairLens Pro unlocks unlimited AI try-ons and is sold weekly, monthly or yearly; the weekly plan starts with a 3-day free trial. The App Store shows the current price before you confirm.
Which devices does HairLens run on?
HairLens is an iPhone app.
Who makes HairLens?
HairLens is made by Sakura5, an independent app studio that builds focused, privacy-first apps for iPhone, iPad and Mac. Support: support@sakura5.app.