Support

Need help with Cueflow, the AI teleprompter for content creators? A real person at Sakura5 reads every message, usually replying within a couple of days.

What Cueflow does

• Write or generate your script with AI — pick a tone and target length.
• See the estimated reading time instantly, and tune your reading speed.
• Film with the script scrolling right on screen — even over the live camera.
• Your recorded video stays clean — the teleprompter text is never burned in.

Common questions

How do I restore my subscription?

Open Cueflow's paywall and tap Restore Purchases. Use the same Apple ID you bought with; the subscription comes back on every iPhone signed in to it.

How do I cancel or change my subscription?

Subscriptions are billed by Apple. On your iPhone open Settings, tap your name, then Subscriptions, and pick Cueflow. Cancel at least 24 hours before the period ends to stop the next renewal.

Is the teleprompter text visible in my video?

No. The script scrolls on screen while you film, but the recording stays clean: the prompter overlay is never burned into the video, audio or screen recording.

What happens to the script text I send to the AI?

Only the text you choose to send is used, to write or rewrite that script, and it is then discarded. It is not stored, sold or used for tracking. Your scripts themselves live on your iPhone.

The camera or microphone does not work.

Cueflow needs camera and microphone access to record. Open Settings, scroll to Cueflow, and turn on Camera and Microphone. Then quit and reopen the app.

Can I read from a bigger screen?

Yes. Connect an external display and the script can scroll on the big screen while your iPhone films.

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